Exchange and refund policy:
- Exchange and return is a guaranteed right of all our customers and it includes all the products that we offer to our store.
- All products displayed on our store are subject to the policy of exchange and return according to the terms and conditions set out in this newspaper.
- It is possible to return or exchange if the product is in the same original condition when purchased and wrapped in the original packaging.
- Return within three (3) days and Exchange within seven (7) days from the date of purchase.
- Please contact us via the Contact Us page or through our phone numbers in order to request a refund or replacement.
- Please take a picture of the product and send it with the city, address and order number to be replaced with another product in case the product is spoiled or has a certain defect, or is not used as agreed.
- The customer will receive a full refund if the product he received is completely different from the product description on the product page of our website.
- We are not responsible for any expectations of the use of the products by the customer that we have not mentioned on the product page of our website.